Elemeno Health

Elemeno Health is helping doctors and nurses — those on the front lines of healthcare — prevent America’s third-leading cause of death.

That cause is medical errors. And the main reason for these errors is a broken communication system within the healthcare industry.

Medical knowledge doubles every seventy-three days. Workflows, supplies, medications, and staff members are constantly changing. Yet the time it takes for new knowledge to be incorporated into clinical practice is seventeen years.

Meanwhile, training is disjointed, consisting of hours of classes that no one remembers. Dense policy documents and manuals are buried in binders that are hard to find, let alone digest. And new information is often lost in emails that few even read.

Bottom line: Too much information is being presented at the wrong time in the wrong place in the wrong way.

Elemeno Health has created a solution. It’s developed a user-friendly mobile app that transforms dense, disorganized information into accessible, actionable, bite-sized pieces. With this platform, critical best practices and communications, whether standardized across hospitals or customized for a single department, are delivered quickly to caregivers’ fingertips.

Elemeno has made notable early progress. It’s backed by several professional investors, including SJF Ventures, Sustain VC, Dreamit Ventures, and Y Combinator. And its customers include more than twenty healthcare systems across twelve states.

The company has reached two-and-a-half million dollars in annual-recurring revenue (ARR). And ARR grew more than fifty percent over the last financial year.

Why so much early success? Simple: Elemeno’s platform works.

One intensive-care-unit nurse said, “It is truly the fastest way to access information… sometimes a picture is worth a thousand words.” And an emergency-room technician declared, “Elemeno is my 911.”

Using Elemeno, hospitals and healthcare practices have achieved notable improvements, including:

• A 48% reduction in central-line infections.

• A 75% reduction in serious patient harm.

• An 85% reduction in Clostridioides infections.

• A 40% reduction in nurse and staff orientation time.

• A 75% decrease in nurse-educator hours.

• And a 50% reduction in ICU nurse and staff onboarding.

The inspiration for Elemeno came from Founder Arup Roy-Burman’s little sister, Urmila, whose life was cut short by a medical error in the operating room.

After leading ICU teams for more than twenty years, Arup saw patients harmed by preventable errors. In most cases, these errors were made by smart, hard-working staff who couldn’t find the information they needed when they needed it. Something had to change.

In 2018, Elemeno launched as a patient-safety solution. That same year, the company published its first results reducing medical errors.

During Covid, its platform was deployed to five hospitals. And in 2022, existing customers began using Elemeno to support training efforts.

This pushed the company to pivot its focus slightly to address workforce transformation. And now, the new version of Elemeno is ready.

To generate revenue, Elemeno uses a software-as-a-service (SaaS) business model. And it uses a strategy known as “land and expand.”

Essentially, rather than trying to sign up all of a healthcare organization’s dozens of departments at once, the company will aim to sign up a department or two. This enables the company to shorten its sales cycle, and opens the door for it to expand to other departments throughout the entire practice.

Team Background

Arup Roy-Burman - Founder & CMO

Arup has been practicing medicine for more than twenty years. To this day, he takes occasional night calls in the Intensive Care Unit at UCSF Medical Center. This helps him stay in tune with the needs of frontline workers.

After earning a Bachelor’s degree in Biochemistry from the UC Berkeley, and an M.D. from UCSF, he completed his residency in the Pediatrics Residency Program at Stanford University School of Medicine.

He began his career working in Pediatrics at Marin General Hospital. After nine years, he became President of the Children’s Critical Care Medical Group, a private group providing pediatric services to the ICU unit at the Benioff Children’s Hospital in Oakland.

While part of this group, Arup spent nine years as a pediatric intensivist at Benioff. He provided full-time clinical pediatric critical care services to the ICU. He also led the development of the hospital’s telemedicine program and participated in quality improvement initiatives.

From there, he became Assistant Medical Director for REACH Air Medical Services, a company providing emergency air medical transport services.

He then moved to the UCSF Medical Center, where he served as Director of the hospital’s first dedicated flight transport team. He also led the development of the hospital’s Access Center Salesforce system, which tracks and optimizes communication between physicians and hospitals. During this time, he also served as Medical Director of the Pediatric ICU.

More recently, Arup was Assistant Medical Director of the California Shock Trauma Air Rescue, which he worked at until 2016, when he started Elemeno Health.

In addition to these achievements, he has been an associate professor of pediatrics at UCSF since 2000. He’s also spent twenty years on the Board of Directors for Global Healing, an organization dedicated to improving healthcare in the developing world.

He’s also spent the last sixteen years as Chairman of the Northern California Pediatric Intensive Care Network.

Carole Klove - Chief Nursing Executive

Carole has more than thirty years of experience in healthcare as a nurse, attorney, consultant, and executive.

She started her career as an associate, and then partner, with Davis Wright Tremaine, one of the nation’s largest law firms. During her seven years there, she focused on regulatory and litigation matters for health care clients.

From there, she became a principal at Deloitte, a management consulting company. She focused on the healthcare industry and helped build regulatory practices with a focus on enterprise risk services.

For three years, she was Chief Compliance Officer for Stanford Hospital and Lucile Packard Children’s Hospital. After that, she held the same position with UCLA Medical Sciences.

More recently, Carole spent six years as Director of Special Projects for UCSF Medical Center.

Before joining Elemeno, she spent four years as an independent healthcare consultant. She advised healthcare and life sciences companies on regulatory issues such as data privacy, clinical research, compliance, and reimbursement.

She earned a Bachelor’s degree in Nursing from Duke University (where she serves on the Alumni Board of Directors), and a Law degree from Southwestern Law School.

Linda Hand - Chief Executive Officer

Linda joined Elemeno Health in November 2023.

Most recently, she was CEO of Cardinal Analytx Solutions, a healthcare company focused on predictive analytics. Before that, she was a general manager with IQVIA, a science company focused on human data.

Earlier, she was President and CEO of DecisionView, a software company developing programs for clinical trials. Prior to that, she was Vice President of Development with DigitalThink, a provider of e-learning solutions.

Linda earned a Bachelor’s degree in Computer Science from the University of California, Berkeley.

Lisa Crounse - Chief Product Officer

Lisa joined Elemeno in 2020, then became its Chief Product Officer in February 2024.

Previously, she was Head of Product with Modsy, a software startup creating home-visualization technology. Before that, she spent fifteen years with Autodesk, a software-development company, as a product-line manager.

Earlier in her career, Lisa was a marketing manager with Macromedia, another software-development business. She earned a Bachelor’s degree in Art History at Trinity College-Hartford and studied at the University of Pennsylvania and University of Virginia.

Co-Investors

DreamIt Ventures

Top-ranked incubator based in NYC. Portfolio companies include SeatGeek, 1 Doc Way, and LevelUp.

Y Combinator

Seed-stage accelerator whose alumni include Scribd, Reddit, Airbnb, Dropbox and Stripe

SustainVC

Firm that invests in companies focused on creating a more sustainable, healthier world. Portfolio includes Goalbook (educational software company that completed successful 2017 exit) and Solmetric (solar energy manufacturing company that completed successful 2014 exit).